We love our patients — and we want them to love the care they receive!
Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers, and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting, making our patients happy is what we’re here for. See what they have to say about our practice!
I’m hearing sounds now that I had missed, which really makes me happy again. For instance, rain dropping on the windows or hitting on metal, the sounds of birds chirping in the morning, and the crickets at night. My new hearing aids have helped me with some depression I had because I could not hear sounds. I could hear sometimes when spoken too, but usually I couldn’t understand. Now, I have my NEW EARS (aides) and my life sure has changed for the better: I’m less depressed, I am able to understand when spoken too, and most of all I can hear the sounds of nature.
I want to express my thanks to you for the excellent service and care that you gave to me in the purchasing of my hearing aids. I feel as if you went the extra mile with the service and care and also for the instructions on the care of the hearing aids in the daily use and cleaning of them.
Personally I believe that you want the patient to be happy before you are happy and it shows. I would recommend you to anyone that is in need of your services and I am sure that they will be as satisfied as I am.
You are an asset to your profession and I think you are a very dedicated person to your customers and I am sure that you have many people that are as satisfied as I am and you can be assured that I will let you know if I encounter any problems. You are a problem SOLVER and again I thank you so very much.
I am a 50 year old female, who is a proud owner of a hearing aid. I noticed I was not hearing well out of my right ear 8 years ago, after ENT consult and advised small loss, I opted to not do anything at that time. In past 3 years my Co-workers noticed I was having trouble hearing, then one evening while having the TV set to a normal volume I had to ask my husband what they were saying, I knew then it was time for a new hearing test. I went onto my Insurance companies website and that is where I located a local Audiologist Karen Hamilton. Karen and her office staff have been great, I have received a thorough hearing exam and I now I where a hearing aid in my right ear which has made my life better. I did not realize how much I was not hearing and I am able to watch TV at a normal volume, My husband is very happy!
Let me just say “You have the most professional practice and staff, and these hearing aids have made such a difference for me, I was overwhelmed with what I could hear. The sounds of leaves crunching under my feet while visiting my grandchildren, the clock ticking on the wall in your office during my appointment and even being out to dinner with my wife and hearing everything going on in the restaurant, I feel like I’m 20 years old again, I feel like superman!
My experience in choosing a new hearing aid from Audiology Services has been very positive, resulting in a marked improvement in my hearing and satisfaction with the provider. From initial testing and evaluation, recommendations, fitting, and follow-up appointments, Karen Hamilton [M.S., CCC-A] has been a pleasure to work with. She combines a high level of professional skill with a caring and friendly approach, shared by a pleasant, capable office staff.
I appreciate all you did in going out of your way to expedite the delivery of my hearing aids. They are wonderful and what a difference they make! My family was so happy I got new hearing aids and could hear them. You are all so caring and I enjoy my time with you.
I feel like a new person since I can hear now,I didn’t realize what I was missing!
I am a new client at Audiology Services and of Audiologist Karen Hamilton, MS, CCC/A, for my hearing difficulties. I found Karen and her staff to be be very professional and always helpful with any questions and/or concerns I may have had. Karen Hamilton was very knowledgeable, thorough, and precise with my diagnosis and treatment of my particular hearing disability. They were able to work with my insurance company and helped to find the best possible hearing devices allowable. I would highly recommend their services to anyone seeking treatment for any hearing disability.
Dear Karen’s Staff, Thank you so much for the assistance and care you are providing to my mom at Hagerstown; you all have been so kind! Karen, thank you for cleaning my mom’s ears and cleaning hear hearing aids. Your generosity is certainly appreciated. Mom and I trust you because you always go the extra mile!